Terms of Service

What Raff Sim is

Raff Sim, run by Raphael Sim, sells two things: the Personal Workout Split (a one-time digital program) and 1:1 online coaching (custom training and nutrition with weekly check-ins). By purchasing either, you agree to these terms.

Not medical advice

Raff Sim provides fitness and nutrition coaching, not medical care. Raphael Sim is not a doctor, physical therapist, or registered dietitian. Consult a physician before starting any training or nutrition program, especially if you have a medical condition, injury, or are taking medication. Stop training and seek medical help if you feel pain, dizziness, or discomfort. You train at your own risk.

Results

Transformations shown on this site are real but individual. Your results depend on your consistency, effort, starting point, and genetics. No specific outcome is promised or guaranteed.

The Personal Workout Split

• One-time payment, delivered digitally after checkout.
• Because it is a digital product delivered instantly, all sales are final once the program has been delivered. If delivery fails, contact hello@raffsim.com and we will fix it.
• For your personal use only - not for resale or redistribution.

1:1 Coaching

• Available as monthly billing or a discounted upfront payment for a set term (3, 6, 9, or 12 months).
• Monthly plans - cancel anytime; you keep access through the period you have already paid for. No partial-month refunds.
• Upfront plans - can be paused once for up to 4 weeks (travel, illness, life). Upfront payments are non-refundable after your first program has been delivered, except where required by law.
• Your program is built from your intake form. You are responsible for submitting accurate information and weekly check-ins - coaching only works if you check in.
• Check-ins are reviewed within 24 hours; programs are delivered within 48 hours of a completed intake form.

Payments

All payments are processed by Stripe. Prices are shown in USD. Subscriptions renew automatically until cancelled. If a renewal payment fails, coaching pauses until payment is resolved.

Your content

Programs, templates, and materials you receive are Raff Sim's intellectual property, licensed for your personal use. Photos and data you submit remain yours; we only use them to coach you, unless you give written permission to feature your results.

Conduct

Coaching is a two-way professional relationship. Abusive behavior, repeated failure to communicate, or sharing paid materials publicly may result in coaching being ended without refund.

Liability

To the maximum extent permitted by law, Raff Sim's total liability for any claim related to a program or coaching is limited to the amount you paid for it. Raff Sim is not liable for injuries sustained while training or for indirect or consequential damages.

Age

You must be 18 or older to purchase, or have a parent or guardian purchase and consent on your behalf.

Changes

These terms may be updated; the date above reflects the current version. Continued use of coaching after an update means you accept the revised terms.